Frequently Asked Questions
See a list of frequently asked questions below.
General Questions
How do I become a patient of the Madawaska Valley Family Health Team?
If you do not have a doctor or nurse practitioner as your primary care provider, please call our reception at 613-756-9888 ext 5 to place your name on the combined wait list.
How do I renew my prescription? I do not have any refills.
If you are running low on your medications and do not have an appointment, please contact your pharmacy and they will fax your request to the clinic. Please allow 10 business days for your prescription renewal.
What is the difference between a Nurse Practitioner and a Physician?
A role of a Nurse Practitioner (NP) is very similar to the role of their physician colleagues. An NP can assess a patient, order lab tests and diagnostic imaging, diagnose and treat
Can a Nurse Practitioner refer a patient to a specialist?
Yes. A Nurse Practitioner can refer a patient to any specialist the same way a physician can.
What is RC VTAC?
RC VTAC stands for Renfrew County Virtual Triage and Assessment Centre. In response to the COVID-19 pandemic, RC VTAC has been developed and is strengthening access to healthcare for all residents so our Emergency Departments and 9-1-1 Service can be reserved for genuine emergencies.
Click HERE to visit their website for more information.
I haven't received my MEDEO email invitation to register for online booking?
If your MD or NP office has sent you your invitation but you have not received it, click HERE to visit the MEDEO website for assistance.
Which providers in the MVFHT are offering MEDEO online services?
Currently, Dr. Malinowski, Dr. Meeking, Dr. Ostapowicz and Nurse Practitioner Amy Felhaber are offering MEDEO secure patient messaging at this time. More providers may come on board in the near future.
Have a Different Question?
Our Mission
To deliver team based comprehensive primary care to the Madawaska Valley and area.
Our Vision
Patient centred primary care that helps everyone in the Madawaska Valley and area achieve their optimal health.
